Get your Password

Think you might have a record in our database? Let's find out. Type your username or email address or first/last name below and then press Submit. If attempting to match on names, both first and last name are required. If we can identify your record, we will send additional instructions to the email address on file in our database. If not, please contact PMPA at (440) 526-0300 or errors-pmpa_client_dev@matrixmaxx.com for assistance.

Username:

OR

Email Address:

OR

First Name:

Last Name:


Debugging Info
pagedictsize=0
sqltime = 0.017 s
cpu time = 0.510 s
real time = 3.144 s
memory increase = 5464 kB
fields =
templates =
/data/pmpa/current/generic/themes/shared/dgelements/group
/data/pmpa/current/generic/themes/shared/dgelements/input
/data/pmpa/current/generic/themes/shared/mako/login/lostPasswordPO
/data/pmpa/current/generic/themes/www/mako/recaptcha
scrapeAndDrape FRESH stub: https://www.pmpa.maxx.matrixdev.net/my-profile-mx-stub/
dg = ['lostPasswordUser'] | [454]
extra debug info =
queries = 17 queries

Total TimeCountAvg TimeQuery
0.0056 calls
1 row
0.001 SELECT version from databasemap;
0.0042 calls
1 row
0.002 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_site_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0041 call
0 rows
0.004 COMMIT
0.0042 calls
1 row
0.002 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_secret_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0021 call
0 rows
0.002 SELECT DISTINCT hex(`Individual`.`IndividualId`) AS `IndividualId`, `Individual`.`EthnicityId`, `Individual`.`firstName`, `Individual`.`lastName`, `Individual`.`prefix`, `Individual`.`suffix`, `Individual`.`title`, `Individual`.`mxxUpdatedBy`, `Individual`.`enteredBy`, `Individual`.`gender`, `Individual`.`SalaryId`, `Individual`.`ssn`, `Individual`.`middleInitial`, `Individual`.`email`, `Individual`.`alternateEmail`, `Individual`.`emailFromThirdPartyId`, `Individual`.`mxxUpdated`, `Individual`.`fax`, `Individual`.`homePhone`, `Individual`.`workPhone`, `Individual`.`secondaryPhone`, `Individual`.`mobilePhone`, `Individual`.`pager`, `Individual`.`IndividualTypeId`, `Individual`.`paidDues`, hex(`Individual`.`VotingId`) AS `VotingId`, `Individual`.`aliases`, `Individual`.`personalStatus`, `Individual`.`salutation`, `Individual`.`homeFax`, `Individual`.`visionsId`, `Individual`.`emailSent`, `Individual`.`personalBackground`, `Individual`.`dontEmail`, `Individual`.`preferredMethodOfComm`, `Individual`.`mxxCreated`, `Individual`.`jobLevel`, `Individual`.`publishInDirectory`, `Individual`.`individualNum`, `Individual`.`birthDay`, `Individual`.`ageGroup`, `Individual`.`degreeLevel`, `Individual`.`maritalStatus`, `Individual`.`designations`, `Individual`.`yearJoined`, `Individual`.`otherJobFunction`, `Individual`.`numberOfChildren`, `Individual`.`namesOfChildren`, `Individual`.`groupAffiliations`, `Individual`.`schoolAttended`, `Individual`.`SACompanyName`, `Individual`.`recordOrigin`, `Individual`.`source`, `Individual`.`sourceOther`, `Individual`.`dontSnailmail`, `Individual`.`prospectStatus`, `Individual`.`canSpamSet`, hex(`Individual`.`mxxCreatedBy`) AS `mxxCreatedBy`, `Individual`.`includeInPrintedMemberDirectory`, `Individual`.`rankInPrintedMemberDirectory`, `Individual`.`criticalNotes`, `Individual`.`congresspersonFor`, `Individual`.`congressParty`, `Individual`.`mailChimpMergeCache`, `Individual`.`createdOnWWW`, `Individual`.`lastCheckedNotifications`, `Individual`.`SAIsBoard`, `Individual`.`delinquentSince`, `Individual`.`isMergeProtected` FROM (Individual, User) WHERE `Individual`.`userId`=`User`.`UserId` AND `User`.`UserId`=0x45877900000001 ORDER BY `Individual`.`lastName`, `Individual`.`firstName`, `Individual`.`middleInitial`
0.0011 call
1 row
0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='forgotPasswordText' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0011 call
0 rows
0.001 INSERT INTO `PageRequest` SET `mxxCreated`='2026-02-27 17:09:27',`mxxCreatedBy`=NULL, `PageRequestId`=0x45877900000000, `path`='forms/UserFormPublic/lostPassword', `formName`='UserFormPublic', `site`='www', `clientAcronym`='PMPA', `pid`='3339463', `requestNum`='1', `pageDictSize`=NULL, `objectId`=NULL, `templateMethod`=NULL, `growth`=NULL, `server`='www.pmpa.maxx.matrixdev.net', `dbThreadId`='43736', `startTime`='2026-02-27 17:09:27', `sessionId`=0x649912A04C76FF38, `userId`=0x0, `userName`='public', `result`=NULL, `sqltime`=NULL, `timeTaken`=NULL, `dictSize`=NULL, `fields`='{}', `clientIPAddr`='216.73.216.211'
0.0001 call
158 rows
0.000 SELECT * FROM webselect
0.0001 call
1 row
0.000 SELECT * FROM uuid FOR UPDATE
0.0001 call
0 rows
0.000 START TRANSACTION